Upgrade program is currently on hold

Transferring your accounts to your new Ledger device is simple and secure. Here’s what you need to do:

1. Locate your 24-word Secret Recovery Phrase: Make sure you have the 24-word Secret Recovery Phrase from your Ledger Nano S™ . This is essential for restoring access to your accounts.

2. Set up your new Ledger device: Follow the on-screen instructions to get your new Ledger Nano X™, Ledger Flex™ or Ledger Stax™ up and running.

3. Restore from Secret Recovery Phrase: During the setup, choose the option to restore from an existing Secret Recovery Phrase. Then, enter the 24 words you used with your Ledger Nano S.

4. Install apps: Open the Ledger Live™ app to open or install the necessary apps. Your balances and transaction history will sync automatically.

To learn more about how to upgrade, click here

Your BTC is eternal—make sure your security is too. Upgrading to a newer Ledger device like the Ledger Nano X™, Ledger Flex™, or Ledger Stax™ ensures you stay secure and ready for the future.

Here’s why upgrading matters:

• Latest Security – Newer devices support Clear Signing improvements, the latest in enhanced hardware security, Ledger Recover™, and Ledger Sync™.

• Improved User Experience – Enjoy a larger screen, NFC connectivity, and a more intuitive interface.

• Future-Proofing – Stay ahead with support for the latest blockchain applications and Ledger Live™ features like NFT management and expanded swaps.

• Increased Storage – More memory means you can install multiple apps and manage your portfolio with ease.

Before upgrading, check that you have access to your 24-word Secret Recovery Phrase (you can verify it using the Recovery Check app on your Nano S). 

To find more information regarding Ledger OS™ firmware and Device App policy, particularly as it applies to your Ledger Nano S, click here. 

Upgrading to a new Ledger Stax or Ledger Flex is a great step towards enhanced security and convenience. But what should you do with your old Ledger Nano S to ensure your crypto remains secure?

After you upgrade, we recommend you reset to the factory setting. You can wipe the device to remove all data. This ensures that no one else can access your crypto assets. To do this, go to the device settings and choose the option to reset or wipe the device.

By following these steps, you can ensure that your crypto remains secure even after upgrading to a new Ledger device. Whether you keep your old Ledger Nano S as a backup or wipe it clean, maintaining good security practices is key to protecting your assets.

The upgrade process is designed to be very secure. Here’s why:

• Recovery Phrase: Safe storage of your 24-word Secret Recovery Phrase and knowledge of your PIN ensures that only you can access your accounts on the new device.

• Secure Setup: The setup process for Ledger devices includes robust security checks, such as the Ledger Genuine Check, which verifies the authenticity of your device to prevent unauthorized access.

• Ledger OS updates: Regular OS updates ensure that your device has access to the latest services and is protected against the latest threats.

We chose to focus on the Ledger Nano S for this upgrade promotion because it's one of our oldest devices still in use. We want to reward our loyal users who have been with us since the early days. While the Ledger Nano S is still reliable and secure, it does have growing limitations due to its older hardware. As we continue to enhance our services and security offerings the Ledger Nano S™ is unable to utilize them.

Released in 2016, the Ledger Nano S has been a trusted device for many years. However, it has limited memory, which restricts the number of apps you can install at once. It also can't support some of the newer features available on our modern devices, like Clear Signing and Ledger Sync.

In 2022, we announced that the Ledger Nano S™ would be retired due to these limitations. You can read more about this in our announcement here. By upgrading to a newer Ledger device, you can take full advantage of advanced features and enjoy a more seamless and secure experience.

We appreciate your loyalty and want to ensure you have the best tools available to manage your digital assets securely and efficiently.

To find more information regarding Ledger OS™ firmware and Device App policy, particularly as it applies to your Ledger Nano S, click here.

We get it – you're in it for the long haul, and your Ledger Nano S™ has been a trusty device for your crypto assets. But even if you're just using it for simple long-term holding, there are some compelling reasons to consider upgrading to a newer Ledger device. Here’s why:

• Tech Upgrades, So Should You: Like any piece of consumer tech, your Ledger Nano S™ can’t last forever. Over time, security needs to evolve to counter new threats. Upgrading to a newer Ledger device ensures you have the latest security features and a reliable, functioning wallet. Although your Ledger device is as secure as a vault for safeguarding your crypto, its underlying electronics components are not as long-lasting, meaning the device itself requires replacement every once in a while.

• Device Hygiene Matters: Even if you're just HODLing, it's important to maintain good device hygiene. Regularly test your operational security by checking that you have the correct Secret Recovery Phrase written down, and ensuring your device is functioning properly. Upgrading to a new Ledger device can simplify this process and give you confidence that your assets are secure.

By upgrading to a newer Ledger device, you’re not just getting the latest tech – you’re investing in peace of mind and the security of your crypto assets.